Five Things to Look for In A Staffing Agency

Finding the right staffing agency for your company may seem daunting – after all, there are over 25,000 agencies in the United States alone. Some agencies are nationwide and cover a large variety of industries. Others are much smaller operations, focusing on a local area or niche industry. Each one has its benefits, but what should you be looking for when picking one for your needs? Here are five essential things to look out for when selecting a staffing agency partner.

Services Offered

Finding great talent for your business can take a lot of time. Some companies have a dedicated HR manager or department to handle this work. However, even a dedicated department can be overwhelmed in the mountains of resumes, applications, and paperwork. Staffing agencies take care of the entire process, including sourcing, application, interviewing, training, and the hiring process for you. This process may include drug tests, background checks, and more. With the staffing agency focused on those activities, it allows you to use that additional time to focus on more pressing issues.


When you hire a staffing agency, costs such as payroll, benefits, worker’s compensation, and unemployment are transferred over to the agency. Hiring a temporary employee from a staffing agency can also help you save money in overtime costs. This is especially true during large projects or busy seasons.

Flexibility & Adaptability

An additional value of using a staffing agency is the quality of the personnel the agency provides. Whether it is a temporary worker to cover a last-minute order from a client, offering a temp-to-hire opportunity to a potential production manager – staffing agencies provide solutions for a business’s unique needs. This flexibility allows a company to adjust its staffing needs depending on the season or current situation.

Industry Expertise

Staffing agencies are a wealth of knowledge when it comes to the industries they serve. Recruiters and business development experts at agencies have decades worth of experience and can find a solution to any staffing situation you can imagine. Does the agency you have in mind understand the needs of the industry? Or, more importantly, an understanding of your company?


Probably the most important, and often overlooked, aspects of choosing a staffing agency is knowing their reputation. You can learn a lot about an agency based on the reviews from their employees – current and previous. Check out an agency’s website for testimonials or case studies. Public reviews on Google or Facebook are also great indicators of what you can expect from an agency.

Are you looking for a staffing solution that checks off every box on your list? Contact us today and speak with one of our representatives to see how XCEL can be your best staffing solution.

Infographic showing five things to look for in a staffing agency